LOSSDOG – PRIVACY NOTICE
Last Revised: July 8, 2026
1. Scope of This Notice
This Privacy Notice describes the information that Lossdog, Inc. ("Lossdog," "we," "us," or "our") collects in connection with the website, applications, and related services offered under the names Lossdog, Wearelossdog, and One Lucky Dog (collectively, the "MARKS"), and in affiliation with the channel @SosnoffonMoney (collectively, the "Service"), and the purposes for which that information may be used and disclosed. Lossdog, Inc. is a Delaware corporation with its registered address at 1801 W Berteau Ave, Chicago, IL 60613.
This Notice is incorporated into, and forms part of, the Terms of Service. By using the Service, you acknowledge that you have read and understand the practices described here. The Service is operated from the United States and is primarily intended for users accessing it from the United States. If you choose to access it from elsewhere, your information will be transferred to, stored, and processed in the United States and in the other countries described in Section 11.
This Notice may be amended as described in Section 15. A dispute arising from this Notice is subject to the governing-law, dispute-resolution, and limitation-of-liability provisions of the Terms of Service.
2. Information We Collect
2.1 Information You Provide
Depending on how you use the Service, we may collect:
- identity and contact information, such as your name, email address, phone number, and login credentials;
- career and professional information you submit or upload, such as resume content, work history, skills, education, certifications, and compensation details;
- content you post through community or social features, and any prompts, files, or input you give to our AI tools;
- your preferences, account settings, and communications with us; and
- information about a third party you choose to submit – for example, when running an analysis on behalf of a friend. By submitting that information, you represent that you are authorized to do so.
2.2 Information Collected Automatically
We and our service providers may automatically collect device and connection information (such as device type, operating system, browser, IP address, and approximate location inferred from IP); usage information (such as features accessed, interactions, and session activity); your inputs to AI features and any feedback you give on their outputs; conversation history from AI chat sessions, including message content and attachments; and technical and diagnostic information, including logs, crash data, and performance data.
2.3 Information From Third Parties
If you connect a third-party account, we may receive information from it – for example, your name and email from a sign-in provider, or account and holdings information from a financial-connectivity service you authorize. That third party's own terms and privacy practices govern its handling of your information, and we are not responsible for them.
2.4 Information We Generate
We create derived information from the data described above and from how you use the Service – for example, career valuations, salary estimates, market and portfolio analytics, forecasts, rankings, scores, and other AI-generated outputs. This derived information may be associated with your account and is covered by this Notice.
2.5 Connected Financial Accounts and Holdings
Where you connect a brokerage or other financial account, or enter portfolio information manually, we may collect account and institution identifiers, balances, holdings, security and options identifiers, cost basis, transactions, and similar data, together with credentials, tokens, or connection artifacts needed to establish or maintain that connection. This information is treated as sensitive and is described further in Section 3.
2.6 Digital Wallet and Transaction Information
If you participate in our cryptocurrency rewards program, we may collect wallet addresses and on-chain transaction records associated with that program. Identity verification ("KYC"), including any government-issued identification, is collected and processed directly by our custodial partner, as described in the Terms of Service. We do not collect or store that identification ourselves; we receive only the verification outcome and the limited information needed to administer the program.
3. Sensitive Personal Information
Some of the information described above – including financial account and holdings information you connect or enter, certain account credentials or tokens used to maintain a connection, and the identity-verification outcome described in Section 2.6 – falls within what certain privacy laws classify as "sensitive personal information" or "sensitive data." We do not collect government-issued identification documents ourselves. Where identity verification is required to participate in a rewards program, that verification is performed directly by our custodial partner, and we receive only the verification outcome and limited account information needed to administer the program – not the underlying identification documents.
We use sensitive personal information only for purposes such as providing the Service you request, displaying your connected portfolio, authenticating and securing accounts, administering identity verification through our custodial partner, preventing fraud, complying with law, and maintaining the safety, integrity, and functionality of the Service. We do not use sensitive personal information to infer characteristics about you beyond what is reasonably necessary for those purposes. Where applicable law requires consent before we process sensitive personal information, we will obtain that consent. Where applicable law gives you the right to limit our use of sensitive personal information, you may exercise that right as described in Section 9.
4. How We Use Information
We use the information described above to provide, operate, maintain, and improve the Service; to generate the AI analyses, valuations, forecasts, and explanations the Service is built around; to personalize AI outputs where you have not turned personalization off; to administer rewards, promotions, and contests; to communicate with you about your account, security, support requests, updates, and, where you have opted in or we are otherwise permitted, news and promotions; to develop, test, and improve our own products, models, and systems using information handled consistently with this Notice; to detect and prevent fraud, abuse, and security incidents; to comply with applicable law and respond to legal process; and to establish, exercise, or defend legal claims.
5. AI Personalization
Some features use your profile, preferences, notes, and activity to personalize what the AI surfaces for you over time. You can turn personalization off at any time in your settings or by emailing [email protected]. Turning it off does not by itself delete previously collected data and does not affect our use of aggregated or de-identified information to improve the Service generally.
We may use third-party providers to help us host, operate, or support AI features. Those providers may process information on our behalf subject to our instructions, our agreements with them, and applicable law. We may use aggregated or de-identified information – including from your use of the Service – to develop, train, test, or improve our own products and models.
6. How We Share Information
We do not sell personal information to third parties for their own direct marketing. We share information in the following circumstances.
Service providers. We share information with vendors who process it on our behalf, including providers of hosting, authentication, communications, AI processing, financial-data connectivity, analytics, error monitoring, community features, customer support, and cryptocurrency custody and settlement, under contractual and technical controls we consider appropriate.
At your direction, and public features. We share information at your direction – for example, when you connect an account or choose to share a report or profile. Some features are public or shareable by design, including forecast and prediction reports generated through research features, which other users may browse. We try to make this clear within the product, but cannot guarantee that every instance is flagged, and you are responsible for what you choose to submit to a public or shareable feature. If you revoke or delete shared content, we will remove it from the Service going forward, but we cannot retrieve or delete copies already viewed, cached, indexed, or downloaded by someone else.
Legal and safety reasons. We may disclose information where we believe it is necessary to comply with law or legal process, enforce our agreements, protect the rights, property, or safety of Lossdog, our users, or others, or address fraud, abuse, or security issues.
Business transfers. Information may be transferred in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our business. We will take reasonable steps to notify you where required by law, and any successor will be bound by this Notice or will provide notice of any material change.
Affiliated operations. Information may be shared among the MARKS for the purposes described in this Notice.
Some privacy laws define "sale," "sharing," or "targeted advertising" broadly enough to include certain disclosures for analytics, advertising, or similar services even where no money changes hands. To the extent applicable law treats our practices that way, we will honor any rights you have to opt out, including opt-out preference signals where required, as described in Section 9.
7. Cookies and Analytics
We use cookies, local storage, SDKs, pixels, and similar technologies to operate the Service, remember preferences, understand usage, improve performance, and help detect fraud. We use analytics tools, including Google Analytics, and error-monitoring tools to keep the Service reliable. You can manage cookies through your browser settings, though some features may not work as well if you do.
8. Data Retention
We keep personal information for as long as we reasonably need it to provide the Service, fulfill the purposes described in this Notice, meet our legal obligations, resolve disputes, maintain security, and enforce our agreements. When you delete your account or a conversation, we remove it from active use of the Service, but it may persist for a period in backup systems or where we are required to retain it for legal, security, fraud-prevention, audit, or recordkeeping reasons. Some information may remain indefinitely in de-identified or aggregated form. We may also retain limited legal, compliance, security, fraud-prevention, dispute-resolution, and contract-enforcement records where reasonably necessary, including records showing that a user agreed to our Terms of Service, Privacy Notice, consents, acknowledgments, or other legal terms. Where practical, we limit retained records to the minimum information reasonably necessary for those purposes.
9. Your Privacy Choices and Rights
9.1 Access, Correction, Deletion, and Portability
You can view and update much of your information in your account settings. You can also ask us to access, correct, delete, or provide a copy of your personal information by contacting [email protected]. Subject to applicable law, we may need to verify your identity before acting on your request and may deny a request where an exception or exemption applies.
9.2 Communications and Personalization
You can opt out of marketing messages at any time and turn off AI personalization as described in Section 5. We may still send communications necessary for account administration, customer support, fraud prevention, security, or other non-marketing purposes regardless of these choices.
9.3 Request Methods and Verification
Requests under this Notice may be submitted to [email protected] or through other methods we make available in the Service. We may take steps to verify your identity, request scope, or authority before responding, which may include matching information you provide against information we already have, requesting additional information, or confirming authority if a request is submitted by an authorized agent. We will respond within the time required by applicable law.
9.4 Appeals
If we deny a privacy-rights request and applicable law gives you the right to appeal that decision, you may appeal by replying to our denial notice or by contacting [email protected] and stating that you are submitting an appeal. We will review and respond within the time required by applicable law. If we deny your appeal, we will provide any further information required by applicable law about how you may contact the relevant regulator or supervisory authority.
9.5 California Residents
California residents have rights under the California Consumer Privacy Act, as amended, which may include the right to know what personal information we collect, to correct or delete it, to request a copy of it, to opt out of sale or sharing, and, where applicable, to limit the use or disclosure of sensitive personal information. Requests may be sent to [email protected]. We do not sell personal information to third parties for their own direct marketing.
Financial incentive notice. Our rewards programs – including loyalty points, badges, contests, and cryptocurrency rewards described in the Terms of Service – may constitute a financial incentive under the CCPA. Participation is voluntary, and the value of any reward is reasonably related to the value of the information involved in providing it. You may withdraw from a rewards program at any time by contacting [email protected]. Withdrawing does not affect your ability to use the rest of the Service.
9.6 Opt-Out Preference Signals
Where required by applicable law, we honor opt-out preference signals, such as Global Privacy Control, for rights relating to sale, sharing, or targeted advertising. Whether a particular signal applies may depend on our ability to determine that the request comes from a resident of a jurisdiction whose law requires recognition of that signal and to associate the signal with your browser, device, or account. If a signal conflicts with a setting you previously chose, we may process the signal as required by law and may ask you to confirm your choice where permitted.
9.7 Service Primarily Intended for United States Users
Lossdog is a United States company, and the Service is designed, operated, and primarily intended for users accessing it from the United States. If you choose to access the Service from outside the United States, you do so on your own initiative and at your own discretion, and you are responsible for ensuring that your use complies with the law of the jurisdiction from which you access it.
Where we are nonetheless required by applicable law to extend a particular privacy right to you, we will honor that right to the extent the law requires, on request to [email protected].
9.8 Other Jurisdictions
If you live somewhere with additional privacy rights, we will honor them to the extent applicable law requires. Contact us at [email protected].
10. Information Security
We use technical, administrative, and organizational safeguards designed to protect your information, including measures intended to protect financial-account credentials, connection tokens, and identity-verification information described in Sections 2.5 and 2.6. No system is perfectly secure, so we cannot guarantee absolute security. If a breach affects your rights, we will notify you as required by law. You can help by keeping your login secure and reporting anything suspicious promptly.
11. International Users; Cross-Border Transfers
The Service is operated from the United States and is primarily intended for users accessing it from the United States, as described in Section 9.7. If you access the Service from another country, your information may be transferred to, stored in, and processed in the United States and in other countries where our service providers operate. We require our service providers to maintain safeguards we consider appropriate for the information they handle, but by using the Service you understand that the privacy laws of those countries may differ from those in your place of residence.
12. Children's Information
The Service is not directed to children under 13, and we do not knowingly collect personal information from a child under 13 without verifiable parental consent, consistent with the Children's Online Privacy Protection Act. If we learn that we have done so, we will delete that information as required by law. Some features, such as cryptocurrency rewards, carry their own higher minimum-age requirements under applicable law or partner policies. If you believe a child has provided us information, contact [email protected].
13. Third-Party Links
The Service links to and integrates with third-party services we do not control, including YouTube and financial-connectivity providers. This Notice does not cover those third parties. Please review their own privacy policies and terms, including the Google Privacy Policy at https://policies.google.com/privacy, before using their services or authorizing access.
14. Relationship to the Terms of Service
This Notice is part of, and should be read together with, our Terms of Service. Any claim or dispute relating to our collection, use, or disclosure of your information is subject to the governing-law, informal-resolution, arbitration, class-action waiver, and limitation-of-liability provisions set out in the Terms of Service.
15. Changes to This Notice
We may update this Notice from time to time. When changes are material, we will update the "Last Revised" date above and, where appropriate, notify you by email, within the Service, or by another method permitted by law. Continued use of the Service after an update takes effect constitutes acceptance of the revised Notice.
16. Contact Us
Lossdog, Inc.
1801 W Berteau Ave
Chicago, IL 60613
United States
Email: [email protected]
